Customer Support Executive

· Welcome guests with warmth and professionalism, creating a positive first impression.

· Engage with guests to understand their preferences, special occasions, and any specific needs.

· Collaborate with the hostess to manage reservations, ensuring accuracy and adherence to guest preferences.

· Confirm reservations and communicate special requests to the service team.

· Assist in seating arrangements, ensuring guests are placed in preferred areas and managing special requests.

· Monitor and manage the dining room ambiance for optimal guest comfort.

· Act as a liaison between guests and management, actively seeking feedback and addressing concerns.

· Handle guest complaints or unexpected issues with professionalism and efficiency.

· Implement effective solutions to resolve problems and ensure guest satisfaction.

· Record and analyse customer feedback to identify trends and areas for improvement

· Develop and maintain a system for recognizing VIP guests and regular guests.

· Ensure personalized and memorable experiences for repeat guests.

· Promote restaurant events and special promotions to guests.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 10th Pass and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹32000 per month + Incentives that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., TELANGANA SPICE KITCHEN.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 4 Customer Support Executive at TELANGANA SPICE KITCHEN
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.