Customer Support Executive

Core Responsibilities:

• Customer Interaction:

  • Respond to customer inquiries and complaints via email, chat, social media, or other non-voice channels. 

  • Provide timely and accurate information to customers. 

  • Resolve customer issues and problems efficiently and effectively. 

  • Maintain a professional and courteous demeanor in all interactions. 

• Data Handling and Organization:

  • Maintain accurate records of customer interactions and transactions. 

  • Process customer requests and orders. 

  • Analyze customer data to identify trends and areas for improvement. 

• Problem Solving:

  • Identify and troubleshoot customer issues. 

  • Escalate complex issues to appropriate personnel. 

  • Provide solutions and recommendations to customers. 

• Communication:

  • Use clear and concise written communication skills. 

  • Adapt communication style to different customer needs and personalities. 

  • Follow up with customers to ensure their issues have been resolved. 

• Other Duties:

  • May assist with tasks such as data entry, document processing, or other administrative duties. 

  • Contribute to the improvement of customer service processes and procedures. 

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Top MNC.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 16 Customer Support Executive at Top MNC
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.