Customer Support Executive

Job Title: Virtual Bus Captain & Customer Support Executive

Work Location: Ernakulam Town North Railway Station, Ernakulam North, Kacheripady, Ernakulam, Kerala, India

Open Positions:

Virtual Bus Captain: 5 (Hindi & English mandatory)

Customer Support Executive: 4 (Hindi & English mandatory, rotational shifts)

Other Customer Support Roles: 10 (Male candidates, fluent in Hindi & English; basic Hindi/Tamil/Kannada optional but preferred)

Qualifications: 10th, 12th, or Graduation

Salary: ₹15,000 - ₹17,000 in hand (Net Pay)

Work Details:

Shift Timings: 9-hour rotational shifts (primarily evening/night shifts)

Working Days: 6 days a week with 1 rotational weekly off

Roles & Responsibilities:

Address and resolve customer queries and concerns promptly.

Communicate effectively with customers about products and services.

Coordinate with multiple teams to ensure quick query resolution.

Collect customer feedback and identify opportunities to upsell services.

Maintain accurate logs of communications and ensure targets are achieved.

Additional Requirements:

Must be proficient in Hindi & English (mandatory).

Flexible to work during early mornings, late evenings, weekends, and holidays.

Age: 18–33 years.

Contact Details: 

Apply Here: Form Link https://forms.gle/bQnQB8E1zssPbEvVA

Email Resume To: jobs@vinperk.in, Contact: Mr. Kiran at 7416063946

Take the next step in your career—apply today!

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 10th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹17000 per month that depends on your interview. It's a Full Time job in Kochi.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., VINPERK SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at VINPERK SOLUTIONS
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.