Customer Support Team Leader

Responsibilities:
1. Lead and supervise a team, ensuring they meet performance targets and deadlines.
2. Utilize expertise in email communication and Excel sheets to streamline workflow and optimize team productivity.
3. Provide training and support to team members in utilizing email and Excel tools effectively.
4. Monitor team performance and conduct regular evaluations to identify areas for improvement.
5. Coordinate task allocation and workflow management to ensure smooth operations.
6. Resolve escalated issues and conflicts within the team promptly and professionally.
7. Adaptability to work in rotational shifts as required by business needs.

Skills: Ms Excel, Google Drive, Email Writing

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Support Team Leader job

1. What is the eligibility criteria to apply for this Customer Support Team Leader job?
   Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹22000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Team Leader job?
   Ans: This Customer Support Team Leader job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Team Leader job?
   Ans: No, there is no fee applicable for applying this Customer Support Team Leader job and during the employment with the company, i.e., Disha Consultancy.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Team Leader role?
   Ans: There is an immediate opening of 3 Customer Support Team Leader at Disha Consultancy
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Team Leader job?
   Ans: This Customer Support Team Leader job has Rotational Shift.