Customer Support Team Leader

Job Description:

 Handling inbound calls and emails in a professional manner.

 Resolving customer inquiries and requests and ensuring strong customer satisfaction.

 Working with various internal teams to ensure prompt and accurate order processing and delivery.

 Escalating customer feedback as required.

Qualifications:

 Experience of 4+ years within Customer Service role with Team lead position.

 Bachelor’s degree or Post Graduation

 Excellent Communication skills, Interpersonal skills and Presentation Skills

 Languages: English & Kannada Mandatory

 Prior experience in software’s such as Lead Square (or any similar CRM), Ameyo, Zoho)

Other Benefits Details:

 30 Annual leaves + 20 Govt Holidays

 Long vacation during new year

 PF, Health Insurance

 Team Outings & Lunches

 Great job satisfaction

 Immense learning & personal development

• It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6+ years Experience.

More about this Customer Support Team Leader job

1. What is the eligibility criteria to apply for this Customer Support Team Leader job?
   Ans: The candidate should be Diploma and above and above with 3 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹35000 - ₹40000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Team Leader job?
   Ans: This Customer Support Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Team Leader job?
   Ans: No, there is no fee applicable for applying this Customer Support Team Leader job and during the employment with the company, i.e., HELLO MENTOR.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Team Leader role?
   Ans: There is an immediate opening of 2 Customer Support Team Leader at HELLO MENTOR
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Team Leader job?
   Ans: This Customer Support Team Leader job has Day Shift.