Customer Verification Executive

We are seeking a motivated and professional Customer KYC Verification Executive to join our team for in Mumbai at our turbhe location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹15000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner.

• Address customer queries, concerns, and complaints with a problem-solving approach.

• verify the Customer KYC documents on Video call

• Handling Verification

• Maintain accurate records of customer interactions and follow-ups.

• Provide timely and relevant information to customers to resolve their issues.

• Work collaboratively with other teams to escalate and resolve complex issues.

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0 - 4 years of experience in customer service or a telecaller role and should be proficient in Malayalam, Tamil. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Day - 1pm to 10 pm shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Verification Executive job

1. What is the eligibility criteria to apply for this Customer Verification Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Verification Executive job?
   Ans: This Customer Verification Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Verification Executive job?
   Ans: No, there is no fee applicable for applying this Customer Verification Executive job and during the employment with the company, i.e., Temerity Careers Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Verification Executive role?
   Ans: There is an immediate opening of 2 Customer Verification Executive at Temerity Careers Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Verification Executive job?
   Ans: This Customer Verification Executive job has Day Shift.