Ecommerce Sales Executive

10,000 - 12,000 /month

Expert Consultancy

Mira Bhayandar, Mumbai

0 - 2 years Experience in Customer Support / TeleCaller

New

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

12th Pass and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for an enthusiastic and dedicated Ecommerce Sales Executive to become a valuable part of our team for Expert Consultancy based in Mumbai, located at Mira Bhayandar. The role offers ₹10000 - ₹12000 and involves managing customer calls, delivering outstanding customer service related to Ecommerce. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0-2 years of experience in customer service or telecalling, who are proficient in any language. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A 12th Pass is required, and candidates must be open to working 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Ecommerce Sales Executive job

What is the eligibility criteria to apply for this Ecommerce Sales Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹12000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Ecommerce Sales Executive job?
Ans: This Ecommerce Sales Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Ecommerce Sales Executive job?
Ans: No, there is no fee applicable for applying this Ecommerce Sales Executive job and during the employment with the company, i.e., EXPERT CONSULTANCY.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Ecommerce Sales Executive role?
Ans: There is an immediate opening of 1 Ecommerce Sales Executive at EXPERT CONSULTANCY
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Ecommerce Sales Executive job?
Ans: This Ecommerce Sales Executive job has Day Shift.