Education Counsellor

We are seeking a motivated and professional Educational Counsellor to join our team for Nettech India in Mumbai at our Thane location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers 20000- 40000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner.

• Address customer queries, concerns, and complaints with a problem-solving approach.

• Maintain accurate records of customer interactions and follow-ups.

• Provide timely and relevant information to customers to resolve their issues.

• Work collaboratively with other teams to escalate and resolve complex issues.

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 6 - 3 years of experience in customer service or a telecaller role and should be proficient in English, Hindi, Marathi. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Graduation, and the candidate should be willing to work 6 days during the day shift.

More about this Education Counsellor job

1. What is the eligibility criteria to apply for this Education Counsellor job?
   Ans: The candidate should be All Education levels and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹40000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Education Counsellor job?
   Ans: This Education Counsellor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Education Counsellor job?
   Ans: No, there is no fee applicable for applying this Education Counsellor job and during the employment with the company, i.e., NETTECH INDIA.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Education Counsellor role?
   Ans: There is an immediate opening of 5 Education Counsellor at NETTECH INDIA
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Education Counsellor job?
   Ans: This Education Counsellor job has Day Shift.