Email And Chat Process Executive

salary 21,000 - 32,000 /month
company-logo
job companyAgmox India Private Limited
job location Work from home
job experience0 - 3 years Experience in Customer Support / TeleCaller
New
14 Openings
work_from_home Work From Home
full_time Full Time
contract Contract

Job Highlights

sales
Industry Type:
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Day Shift

Job Description

We are seeking a motivated and professional Email And Chat Process Executive to join our team for Agmox India Private Limited in Hyderabad at our Punjagutta location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹21000 - ₹32000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner.
  • Address customer queries, concerns, and complaints with a problem-solving approach.
  • Maintain accurate records of customer interactions and follow-ups.
  • Provide timely and relevant information to customers to resolve their issues.
  • Work collaboratively with other teams to escalate and resolve complex issues.
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0-3 years of experience in customer service or a telecaller role and should be proficient in any language. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 5 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Email And Chat Process Executive job

  1. What is the eligibility criteria to apply for this Email And Chat Process Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹21000 - ₹32000 per month that depends on your interview. It's a Full Time job in Hyderabad.
  3. How many working days are there for this Email And Chat Process Executive job?
    Ans: This Email And Chat Process Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Email And Chat Process Executive job?
    Ans: No, there is no fee applicable for applying this Email And Chat Process Executive job and during the employment with the company, i.e., AGMOX INDIA PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: Yes, it’s a work from home job and can be done online.
  6. How many openings are there for this Email And Chat Process Executive role?
    Ans: There is an immediate opening of 14 Email And Chat Process Executive at AGMOX INDIA PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email And Chat Process Executive job?
    Ans: This Email And Chat Process Executive job has Day Shift.
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Other Details

Incentives

No

No. Of Working Days

5

Shift

Day

Contract Job

No

Salary

₹ 21000 - ₹ 32000

English Proficiency

No

Contact Person

HR PRIYA

Interview Address

38, Samrat Colony, Marredpally
Posted 10 hours ago
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