Email And Chat Process Executive

salary 14,000 - 18,000 /month
company-logo
job companyTygrow Business Consultants
job location Kengeri Satellite Town, Bangalore
job experience0 - 6 months Experience in Customer Support / TeleCaller
New
25 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Industry Type:
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are seeking a motivated and professional Email And Chat Process Executive to join our team for Tygrow Business Consultants in Bangalore at our Kengeri Satellite Town location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹18000 - ₹22000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner.
  • Address customer queries, concerns, and complaints with a problem-solving approach.
  • Maintain accurate records of customer interactions and follow-ups.
  • Provide timely and relevant information to customers to resolve their issues.
  • Work collaboratively with other teams to escalate and resolve complex issues.
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0-0.5 years of experience in customer service or a telecaller role and should be proficient in any language. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Email And Chat Process Executive job

  1. What is the eligibility criteria to apply for this Email And Chat Process Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹14000 - ₹18000 per month that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Email And Chat Process Executive job?
    Ans: This Email And Chat Process Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Email And Chat Process Executive job?
    Ans: No, there is no fee applicable for applying this Email And Chat Process Executive job and during the employment with the company, i.e., TYGROW BUSINESS CONSULTANTS.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Email And Chat Process Executive role?
    Ans: There is an immediate opening of 25 Email And Chat Process Executive at TYGROW BUSINESS CONSULTANTS
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email And Chat Process Executive job?
    Ans: This Email And Chat Process Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 22000

English Proficiency

No

Contact Person

Mubeena Kundgol

Interview Address

Subhash Nagar, Kengeri Satellite Town, Bangalore
Posted 6 days ago
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