Email & Chat Process Executive

Join Magnum Group!  Hiring For (Chat & Voice Process)

Job Highlights:

Designation: Customer Support Associate

CTC: 13000+1000 Incentive/- Per Month (For Fresher’s)

CTC: 14000+1000 Incentive/- Per Month (For Experience)

Location: Bhopal

Language: English

Qualification: 12th pass/Graduate and above

Training Period: 8k Stipend (30 DAYS)

Job Description:
We are looking for a Customer Support Executive to join our team. In this role, you will assist customers by answering their queries through chat and voice calls. If you're a good communicator, friendly, and have a passion for helping people, we'd love to have you on board!

Key Responsibilities:

• Respond to customer inquiries via chat and voice calls.

• Provide accurate information about products and services.

• Resolve customer complaints and issues in a timely manner.

• Maintain a positive and professional attitude while interacting with customers.

• Follow company guidelines and processes to ensure quality service.

• Record customer interactions and feedback for future reference.

Requirements:

• Fresher’s and Experienced candidates are welcome to apply.

• Good communication skills in English (both written and verbal).

• Basic computer knowledge (typing, browsing, using software tools).

• Ability to stay calm and polite under pressure.

• Willingness to learn and adapt to new processes.

• Prior experience in customer support (for experienced candidates) is a plus.

Shift Timings:

• For Male Employees:
  Rotational Shifts (Day, Night, Morning, Evening) – 9 hours shift.

• For Female Employees:
  Fixed Shifts (7:00 AM – 4:00 PM, 8:00 AM – 5:00 PM, 9:00 AM – 6:00 PM, 10:00 AM – 7:00 PM).

Working Days: 6 days a week (1 day off).

ADDRESS:

Ground Floor, Chinar Fortune Incube Business Center, Chinar Fortune City, Near Vrindavan Dhaba, Hoshangabad Road, Bhopal

Chinar Incube Business Center Magnum group

Regards,

HR Executive

Sanjhi Jain

Magnum Group
Interested candidate can contact on 9303299754.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Email & Chat Process Executive job

1. What is the eligibility criteria to apply for this Email & Chat Process Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹15000 per month + Incentives that depends on your interview. It's a Full Time job in Bhopal.
3. How many working days are there for this Email & Chat Process Executive job?
   Ans: This Email & Chat Process Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Email & Chat Process Executive job?
   Ans: No, there is no fee applicable for applying this Email & Chat Process Executive job and during the employment with the company, i.e., AGNUM SUPER DISTRIBUTORS INDIA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Email & Chat Process Executive role?
   Ans: There is an immediate opening of 5 Email & Chat Process Executive at AGNUM SUPER DISTRIBUTORS INDIA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Email & Chat Process Executive job?
   Ans: This Email & Chat Process Executive job has Rotational Shift.