Email & Chat Process Executive

22,300 - 41,200 /month

Nilasu Consulting Services Private Limited

Work from home

Freshers in Customer Support / TeleCaller

New

2 Openings

Work From Home

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Tamil, Telugu

12th Pass and above

All genders

5 days working | Day Shift

Job Benefits: PF, Medical Benefits

Internet Connection

Job Description

We are seeking a motivated and professional Email & Chat Process Executive to join our team for Nilasu Consulting Services Private Limited in Hyderabad at our Kondapur location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹22300 - ₹41200 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have fresher years of experience in customer service or a telecaller role and should be proficient in Tamil, Telugu. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 5 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Email & Chat Process Executive job

What is the eligibility criteria to apply for this Email & Chat Process Executive job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹22000 - ₹41000 per month that depends on your interview. It's a Full Time job in Hyderabad.
How many working days are there for this Email & Chat Process Executive job?
Ans: This Email & Chat Process Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Email & Chat Process Executive job?
Ans: No, there is no fee applicable for applying this Email & Chat Process Executive job and during the employment with the company, i.e., NILASU CONSULTING SERVICES PRIVATE LIMITED.
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
How many openings are there for this Email & Chat Process Executive role?
Ans: There is an immediate opening of 2 Email & Chat Process Executive at NILASU CONSULTING SERVICES PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email & Chat Process Executive job?
Ans: This Email & Chat Process Executive job has Day Shift.