Email & Chat Process Executive

salary 21,500 - 42,000 /month
company-logo
job companySoftqube Technologies Private Limited
job location Work from home
job experience0 - 5 years Experience in Customer Support / TeleCaller
New
9 Openings
work_from_home Work From Home
full_time Full Time

Job Highlights

sales
Industry Type: Loan/ Credit Card
qualification
10th Pass and above
gender
All genders
jobShift
5 days working | Flexible Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are seeking a motivated and professional Email & Chat Process Executive to join our team for Softqube Technologies Private Limited in Bangalore at our Adugodi location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹21500 - ₹42000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner.
  • Address customer queries, concerns, and complaints with a problem-solving approach.
  • Maintain accurate records of customer interactions and follow-ups.
  • Provide timely and relevant information to customers to resolve their issues.
  • Work collaboratively with other teams to escalate and resolve complex issues.
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0 - 5 years of experience in customer service or a telecaller role and should be proficient in any language. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 10th Pass, and the candidate should be willing to work 5 days working during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Email & Chat Process Executive job

  1. What is the eligibility criteria to apply for this Email & Chat Process Executive job?
    Ans: The candidate should be 10th Pass and above and above with 0 - 5 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹21500 - ₹42000 per month that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Email & Chat Process Executive job?
    Ans: This Email & Chat Process Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Email & Chat Process Executive job?
    Ans: No, there is no fee applicable for applying this Email & Chat Process Executive job and during the employment with the company, i.e., SOFTQUBE TECHNOLOGIES PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: Yes, it’s a work from home job and can be done online.
  6. How many openings are there for this Email & Chat Process Executive role?
    Ans: There is an immediate opening of 9 Email & Chat Process Executive at SOFTQUBE TECHNOLOGIES PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email & Chat Process Executive job?
    Ans: This Email & Chat Process Executive job has Flexible Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Insurance, Medical Benefits, PF

Shift

Flexible

Contract Job

No

Salary

₹ 21500 - ₹ 42000

English Proficiency

No

Contact Person

Akshita Mehta

Interview Address

Adugodi, Bangalore
Posted 11 hours ago
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