Email Chat Support Executive

15,000 - 20,000 /month*

Globina Innovative Private Limited

Bommanahalli, Bangalore

₹2,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

New

10 Openings

* Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type:

12th Pass and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Responsibilities Manage and optimize chatbot interactions to provide accurate and timely responses to customer inquiries. Handle customer emails promptly, providing solutions and addressing concerns efficiently. Collaborate with product and IT teams to enhance chatbot capabilities. Monitor and analyze chatbot and email performance metrics to identify areas for improvement.Ensure all customer communication adheres to company policies and standards.Create and update knowledge base articles to assist customers and improve self-service options.Train and mentor team members on effective customer communication strategies.Collect customer feedback and provide insights to improve overall customer satisfaction.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Email Chat Support Executive job

What is the eligibility criteria to apply for this Email Chat Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Email Chat Support Executive job?
Ans: This Email Chat Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Email Chat Support Executive job?
Ans: No, there is no fee applicable for applying this Email Chat Support Executive job and during the employment with the company, i.e., Globina Innovative Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Email Chat Support Executive role?
Ans: There is an immediate opening of 10 Email Chat Support Executive at Globina Innovative Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email Chat Support Executive job?
Ans: This Email Chat Support Executive job has Day Shift.