Email & Chat Support Executive

17,000 - 27,000 /month

Hexaware Technologies Limited

Ghansoli, Navi Mumbai

0 - 1 years Experience in Customer Support / TeleCaller

New

30 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type:

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

PAN Card, Aadhar Card

Job Description

With a requirement for 30 for the Email & Chat Support Executive position, this exciting opportunity is for Hexaware Technologies Limited based in Mumbai and located in Ghansoli. We are looking for motivated and dedicated professionals to join our team to handle customer calls, provide exceptional customer support, and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹17000 - ₹27000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns, and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

This role welcomes freshers who are eager to learn and grow in the Customer Support / TeleCaller field. The candidate should have good communication skills and be proficient in Hindi. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. This position requires 12th Pass and the candidate should be comfortable working 5 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Email & Chat Support Executive job

What is the eligibility criteria to apply for this Email & Chat Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹17000 - ₹27000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Email & Chat Support Executive job?
Ans: This Email & Chat Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Email & Chat Support Executive job?
Ans: No, there is no fee applicable for applying this Email & Chat Support Executive job and during the employment with the company, i.e., HEXAWARE TECHNOLOGIES LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Email & Chat Support Executive role?
Ans: There is an immediate opening of 30 Email & Chat Support Executive at HEXAWARE TECHNOLOGIES LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email & Chat Support Executive job?
Ans: This Email & Chat Support Executive job has Rotational Shift.