Email & Chat Support Executive

24,500 - 42,800 /month

Nilasu Consulting Services Private Limited

Work from home

0 - 6 months Experience in Customer Support / TeleCaller

New

1 Opening

Work From Home

Full Time

Skills Required

Domestic Calling

International Calling

Computer Knowledge

Job Highlights

Industry Type: Loan/ Credit Card

Languages: ,

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card, Internet Connection

Job Description

We are seeking a motivated and professional Email & Chat Support Executive to join our team for Nilasu Consulting Services Private Limited in Hyderabad at our Kondapur location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹24500 - ₹42800 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0-0.5 years of experience in customer service or a telecaller role and should be proficient in Tamil, Telugu. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Email & Chat Support Executive job

What is the eligibility criteria to apply for this Email & Chat Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹24500 - ₹42500 per month that depends on your interview. It's a Full Time job in Hyderabad.
How many working days are there for this Email & Chat Support Executive job?
Ans: This Email & Chat Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Email & Chat Support Executive job?
Ans: No, there is no fee applicable for applying this Email & Chat Support Executive job and during the employment with the company, i.e., NILASU CONSULTING SERVICES PRIVATE LIMITED.
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
How many openings are there for this Email & Chat Support Executive role?
Ans: There is an immediate opening of 1 Email & Chat Support Executive at NILASU CONSULTING SERVICES PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email & Chat Support Executive job?
Ans: This Email & Chat Support Executive job has Rotational Shift.