Field Collection Executive

salary 9,000 - 16,000 /month*
company-logo
job companyPivotal Management Private Limited
job location Field job
job location Akharghat, Muzaffarpur
incentive₹4,000 incentives included
job experience0 - 1 years Experience in Customer Support / TeleCaller
New
verified_job Verified
20 Openings
* Incentives included
full_time Full Time

Job Highlights

sales
Industry Type:
qualification
12th Pass and above
gender
Males Only
jobShift
6 days working | Day Shift

Job Description

We are looking for an enthusiastic and dedicated Field Collection Executive to become a valuable part of our team for Pivotal Management Private Limited based in Muzaffarpur, located at Akharghat. The role offers ₹9000 - ₹12000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0-1 years of experience in customer service or telecalling, who are proficient in any language. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A 12th Pass is required, and candidates must be open to working 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Field Collection Executive job

  1. What is the eligibility criteria to apply for this Field Collection Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹9000 - ₹16000 per month + Incentives that depends on your interview. It's a Full Time job in Muzaffarpur.
  3. How many working days are there for this Field Collection Executive job?
    Ans: This Field Collection Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Field Collection Executive job?
    Ans: No, there is no fee applicable for applying this Field Collection Executive job and during the employment with the company, i.e., PIVOTAL MANAGEMENT PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Field Collection Executive role?
    Ans: There is an immediate opening of 20 Field Collection Executive at PIVOTAL MANAGEMENT PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Field Collection Executive job?
    Ans: This Field Collection Executive job has Day Shift.
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Other Details

Incentives

Yes

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 9000 - ₹ 16000

English Proficiency

No

Contact Person

Kundan Kumar Pathak

Interview Address

MIG -110, Neharu Enclave
Posted 8 days ago
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