Field Coordinator

We are seeking a motivated and professional[Field Team Leader ] to join our team for [••Shri Ram Enterprises-Havells RO••] in [••Greater Noida West••] at our [••Bisrakh Greater Noida West••] location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to [••Customer Service••]. The role offers [••12-20k as per experience••] and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner.

• Address customer queries, concerns, and complaints with a problem-solving approach.

• Maintain accurate records of customer interactions and follow-ups.

• Provide timely and relevant information to customers to resolve their issues.

• Work collaboratively with other teams to escalate and resolve complex issues.

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have [••0-2••] years of experience in customer service or a telecaller role and should be proficient in [••Hindi & English••]. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires [••12th••], and the candidate should be willing to work [••Wednesday-Monday••] during the [••Day 9am-7pm••] shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Field Coordinator job

1. What is the eligibility criteria to apply for this Field Coordinator job?
   Ans: The candidate should be All Education levels and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹22000 per month + Incentives that depends on your interview. It's a Full Time job in Greater Noida.
3. How many working days are there for this Field Coordinator job?
   Ans: This Field Coordinator job will have 6 working days.
4. Are there any charges applicable while applying or joining this Field Coordinator job?
   Ans: No, there is no fee applicable for applying this Field Coordinator job and during the employment with the company, i.e., Shri Ram Enterprises .
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Field Coordinator role?
   Ans: There is an immediate opening of 1 Field Coordinator at Shri Ram Enterprises
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Field Coordinator job?
   Ans: This Field Coordinator job has Day Shift.