Field Support Engineer

14,000 - 18,000 /month

Tech Mahindra Private Limited

Field job

West Mambalam, Chennai

0 - 6 months Experience in Customer Support / TeleCaller

New

Verified

10 Openings

Full Time

Job Highlights

Industry Type: Health/ Term Insurance

12th Pass and above

Males Only

6 days working | Day Shift

Job Benefits: Medical Benefits

Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are seeking a motivated and professional Field Support Engineer to join our team for Tech Mahindra Private Limited in Chennai at our West Mambalam location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Health/ Term Insurance. The role offers ₹14000 - ₹18000 and a dynamic environment with opportunities for growth. Key Responsibilities: Handle customer calls in a professional and efficient manner. Address customer queries, concerns, and complaints with a problem-solving approach. Maintain accurate records of customer interactions and follow-ups.Provide timely and relevant information to customers to resolve their issues. Work collaboratively with other teams to escalate and resolve complex issues. Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates. Job Requirements: The ideal candidate should have 0-0.5 years of experience in customer service or a telecaller role and should be proficient in any language. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Field Support Engineer job

What is the eligibility criteria to apply for this Field Support Engineer job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14000 - ₹18000 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Field Support Engineer job?
Ans: This Field Support Engineer job will have 6 working days.
Are there any charges applicable while applying or joining this Field Support Engineer job?
Ans: No, there is no fee applicable for applying this Field Support Engineer job and during the employment with the company, i.e., Tech Mahindra Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Field Support Engineer role?
Ans: There is an immediate opening of 10 Field Support Engineer at Tech Mahindra Private Limited
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Field Support Engineer job?
Ans: This Field Support Engineer job has Day Shift.