International BPO Executive

Key Responsibilities:

• Handle inbound and outbound calls, emails, and chats from UK-based customers.

• Assist customers with queries, complaints, and technical support.

• Provide accurate information about products/services and company policies.

• Ensure customer satisfaction by resolving issues efficiently.

• Maintain records of customer interactions in the CRM system.

• Collaborate with internal teams to escalate complex issues when needed.

• Follow company guidelines and service protocols to maintain quality standards.

Requirements:

• Excellent verbal and written communication skills in English.

• Previous experience in customer service, call center, or BPO is a plus.

• Ability to handle high volumes of customer interactions professionally.

• Strong problem-solving skills and attention to detail.

• Comfortable working in UK shift timings.

• Basic knowledge of computers and CRM tools.

Benefits:

• Competitive salary with performance incentives.

• Night shift allowances (if applicable).

• Training and career growth opportunities.

• Friendly and professional work environment.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this International BPO Executive job

1. What is the eligibility criteria to apply for this International BPO Executive job?
   Ans: The candidate should be All Education levels and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹40000 per month + Incentives that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this International BPO Executive job?
   Ans: This International BPO Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this International BPO Executive job?
   Ans: No, there is no fee applicable for applying this International BPO Executive job and during the employment with the company, i.e., IMS GROUP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International BPO Executive role?
   Ans: There is an immediate opening of 10 International BPO Executive at IMS GROUP
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International BPO Executive job?
   Ans: This International BPO Executive job has Flexible Shift.