International BPO Executive

Job Summary:

We are looking for motivated and professional Debt Collection Agents to join our International Call Center team. The ideal candidate will be responsible for handling overdue accounts, contacting customers to collect outstanding payments, negotiating payment plans, and ensuring timely debt recovery while maintaining a positive customer experience.

Key Responsibilities :

Contact customers via phone, email, and other communication channels to collect overdue payments.

Negotiate payment arrangements and settlements in compliance with company policies.

Maintain a professional and empathetic approach while handling disputes and objections.

Document all interactions and payment commitments accurately in the system.

Follow company policies, regulatory guidelines, and compliance requirements.

Work towards achieving monthly collection targets and KPIs.

Escalate unresolved cases to the appropriate department for further action.

Provide excellent customer service while ensuring effective debt recovery.

Required Skills & Qualifications:

Experience in international debt collection/customer service is preferred.

Strong communication and negotiation skills with fluency in English (both verbal and written).

Ability to handle difficult conversations professionally and tactfully.

Familiarity with CRM software and collection tools is an advantage.

Strong problem-solving and conflict-resolution skills.

Ability to work in a fast-paced, target-driven environment.

Willingness to work in night shifts/rotational shifts as required.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this International BPO Executive job

1. What is the eligibility criteria to apply for this International BPO Executive job?
   Ans: The candidate should be All Education levels and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹40000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this International BPO Executive job?
   Ans: This International BPO Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this International BPO Executive job?
   Ans: No, there is no fee applicable for applying this International BPO Executive job and during the employment with the company, i.e., QUALITY TECH YARD SOLUTIONS (OPC) PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International BPO Executive role?
   Ans: There is an immediate opening of 25 International BPO Executive at QUALITY TECH YARD SOLUTIONS (OPC) PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International BPO Executive job?
   Ans: This International BPO Executive job has Rotational Shift.