International BPO Executive

salary 19,000 - 40,000 /month*
company-logo
job companyZg Staffing Solutions
job location ITPL, Bangalore
incentive₹10,000 incentives included
job experience6 - 48 months Experience in Customer Support / TeleCaller
New
verified_job Verified
25 Openings
* Incentives included
full_time Full Time

Skills Required

International Calling
Query Resolution

Job Highlights

sales
Industry Type:
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, PF, Medical Benefits
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for an enthusiastic and dedicated International BPO Executive to become a valuable part of our team based in Bangalore, located at ITPL. The role offers ₹19000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 6 months - 4 years of experience in customer service or tele calling, who are Fluent in English Communication. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A 12th Pass is required, and candidates must be open to working 6 days working during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this International BPO Executive job

  1. What is the eligibility criteria to apply for this International BPO Executive job?
    Ans: The candidate should be 12th Pass and above and above with 6 months - 4 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹19000 - ₹40000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this International BPO Executive job?
    Ans: This International BPO Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this International BPO Executive job?
    Ans: No, there is no fee applicable for applying this International BPO Executive job and during the employment with the company, i.e., ZG STAFFING SOLUTIONS.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this International BPO Executive role?
    Ans: There is an immediate opening of 25 International BPO Executive at ZG STAFFING SOLUTIONS
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this International BPO Executive job?
    Ans: This International BPO Executive job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, PF, Medical Benefits

Skills Required

International Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 19000 - ₹ 40000

English Proficiency

Yes

Contact Person

Basith Ahmed

Interview Address

ITPL, Bangalore
Posted 2 days ago
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