International Customer Representative

Job Summary:
We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will be responsible for delivering excellent service to customers by addressing inquiries, resolving issues, and ensuring overall satisfaction. This role requires strong communication skills, problem-solving abilities, and a passion for helping others.

Key Responsibilities:

• Customer Interaction: Respond to customer inquiries via phone, email, chat, or social media in a friendly and professional manner.

• Problem Resolution: Address and resolve customer issues, complaints, or concerns in a timely and efficient manner.

• Product Knowledge: Provide accurate information regarding company products or services, and assist customers in making informed decisions.

• Order Support: Assist customers with placing orders, tracking shipments, and processing returns or exchanges.

• Record Keeping: Maintain accurate records of customer interactions, feedback, and transactions using CRM tools.

• Team Collaboration: Work closely with other departments to ensure customer issues are resolved and to improve the customer experience.

• Follow-Up: Ensure all customer issues are followed up and resolved to the customer's satisfaction.

• Feedback Collection: Gather customer feedback to help improve services, products, and customer experiences.

Qualifications:

• Experience: Previous customer service experience is preferred but not required.

• Communication Skills: Excellent verbal and written communication skills.

• Problem-Solving: Ability to identify issues and provide effective solutions.

• Technical Skills: Familiarity with CRM software and Microsoft Office Suite.

• Interpersonal Skills: Friendly, empathetic, and patient with customers.

• Multitasking: Ability to manage multiple tasks simultaneously in a fast-paced environment.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this International Customer Representative job

1. What is the eligibility criteria to apply for this International Customer Representative job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this International Customer Representative job?
   Ans: This International Customer Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this International Customer Representative job?
   Ans: No, there is no fee applicable for applying this International Customer Representative job and during the employment with the company, i.e., BILL GOSLING INDIA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Customer Representative role?
   Ans: There is an immediate opening of 50 International Customer Representative at BILL GOSLING INDIA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Customer Representative job?
   Ans: This International Customer Representative job has Day Shift.