International Customer Representative

25,000 - 38,000 /month*

Blue Diamond Infotech Private Limited

Thane West, Mumbai

₹2,000 incentives included

1 - 3 years Experience in Customer Support / TeleCaller

New

20 Openings

* Incentives included

Full Time

Skills Required

International Calling

Job Highlights

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are seeking a motivated and professional International Customer Representative to join our team for Blue Diamond Infotech Private Limited in Mumbai at our Thane West location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Customer Service. The role offers ₹25000 - ₹36000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 1-3 years of experience in customer service or a telecaller role and should be proficient in any language. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 5 days working during the Rotational shift.

More about this International Customer Representative job

What is the eligibility criteria to apply for this International Customer Representative job?
Ans: The candidate should be 12th Pass and above and above with 1 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹38000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this International Customer Representative job?
Ans: This International Customer Representative job will have 5 working days.
Are there any charges applicable while applying or joining this International Customer Representative job?
Ans: No, there is no fee applicable for applying this International Customer Representative job and during the employment with the company, i.e., BLUE DIAMOND INFOTECH PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Customer Representative role?
Ans: There is an immediate opening of 20 International Customer Representative at BLUE DIAMOND INFOTECH PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Customer Representative job?
Ans: This International Customer Representative job has Rotational Shift.