International Customer Representative

Job Title: Customer Relationship Manager (CRM)

Company: InstaConnects

Location: Indore (Work from Office)

Salary: Up to ₹2.65 LPA

Experience: Minimum 6 months to 1 year in Voice Process (BPO/Sales)

Eligibility: Graduation required

About InstaConnects:

InstaConnects is one of India’s fastest-growing outsourcing companies, specializing in customer support, sales, and lead generation. We provide high-quality customer engagement services that help businesses enhance their growth and outreach.

Job Role: Customer Relationship Manager (CRM)

As a CRM at InstaConnects, you will be responsible for building and maintaining strong relationships with customers, resolving issues, and ensuring customer satisfaction. You will serve as the main point of contact between the company and its clients, ensuring smooth communication and support.

Key Responsibilities:

Customer Interaction: Engage with customers through calls, emails, and chat to provide assistance and resolve queries.

Relationship Management: Develop and nurture long-term relationships with clients to increase satisfaction and loyalty.

Issue Resolution: Address customer complaints and provide quick and effective solutions.

Sales & Upselling: Identify opportunities to upsell or cross-sell additional products or services to existing customers.

Documentation & Reporting: Keep records of customer interactions, feedback, and transactions.

Team Coordination: Work closely with internal teams to ensure customer satisfaction and smooth operations.

Required Skills & Qualifications:

Excellent verbal and written communication skills in English.

Strong problem-solving abilities with a customer-centric approach.

Good listening skills with the ability to handle queries professionally.

Ability to thrive in a fast-paced, dynamic environment.

Basic knowledge of CRM software or willingness to learn.

Proficiency in Microsoft Office (Excel, Word, Outlook).

Who Can Apply?

Candidates with 6 months to 1 year of experience in a Voice Process (BPO/Sales).

Fresh graduates or professionals looking to advance their career in customer relationship management.

Why Join Us?

Competitive salary of up to ₹2.65 LPA with performance-based incentives.

A professional work environment with ample growth opportunities.

Comprehensive training and development programs.

Exposure to corporate operations and customer relationship strategies.

How to Apply?

Interested candidates can apply by contacting our HR team at Harish (8827586405) for further details.

Start your career with InstaConnects and gain valuable experience in customer relationship management!

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this International Customer Representative job

1. What is the eligibility criteria to apply for this International Customer Representative job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹22000 per month that depends on your interview. It's a Full Time job in Indore.
3. How many working days are there for this International Customer Representative job?
   Ans: This International Customer Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this International Customer Representative job?
   Ans: No, there is no fee applicable for applying this International Customer Representative job and during the employment with the company, i.e., INSTA CONNECTS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Customer Representative role?
   Ans: There is an immediate opening of 90 International Customer Representative at INSTA CONNECTS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Customer Representative job?
   Ans: This International Customer Representative job has Day Shift.