International Customer Support Executive

We are seeking a motivated and professional International Customer Support Executive to join our team for Devdort in Ahmedabad at our Makarba location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹25000 - ₹40000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner.

• Address customer queries, concerns, and complaints with a problem-solving approach.

• Maintain accurate records of customer interactions and follow-ups.

• Provide timely and relevant information to customers to resolve their issues.

• Work collaboratively with other teams to escalate and resolve complex issues.

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

  During a Typical Day, You’ll 

  • Answer incoming communications from customers via email and chat

  • Connect and resolve issues with customers using email and chat

  • In certain cases, conduct outbound calls to partners and customers

Job Requirements:

The ideal candidate should have 0-4 years of experience in customer service or a telecaller role and should be proficient in English. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires a candidate who is willing to work 5 days during the rotational shift.

What You Can Expect

• Knowledgeable, encouraging, supporting and present leadership

• Diverse and community-minded organization

• Career growth and lots of learning opportunities for aspiring minds

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this International Customer Support Executive job

1. What is the eligibility criteria to apply for this International Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹40000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this International Customer Support Executive job?
   Ans: This International Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this International Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., DEVDORT.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Customer Support Executive role?
   Ans: There is an immediate opening of 20 International Customer Support Executive at DEVDORT
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Customer Support Executive job?
   Ans: This International Customer Support Executive job has Rotational Shift.