International Customer Support Executive

We are looking for a Technical Support Executive with strong communication skills and technical expertise to provide top-notch customer experience in an International Voice Process. The ideal candidate should be tech-savvy, have a solid understanding of technical troubleshooting and computer networking, and be able to resolve customer concerns efficiently.

Key Responsibilities:

• Handle customer queries and provide technical support through voice interactions.

• Troubleshoot technical issues related to networking and computer systems.

• Ensure end-to-end resolution by coordinating with different teams.

• Investigate and resolve customer concerns within prescribed timeframes.

• Proactively escalate complex issues and follow up via email and phone.

Skills & Abilities:

• Excellent verbal and written communication skills in English.

• Strong comprehension and problem-solving abilities.

• Critical thinking and decision-making skills with high accuracy.

• Must be customer-centric, self-motivated, and adaptable to changing environments.

Technical Proficiency:

• Basic knowledge of computers and networking.

• Proficiency in MS Office (Word, Excel, PowerPoint).

• Understanding of Telecom basics.

Additional Information:

• Candidates must be comfortable with 24x7 rotational shifts (mostly night shifts).

• Both side transport provided as per company policy.

• Split week off and holidays applicable.

Experience:

• Minimum 1 year in International BPO (Technical Support – Voice)

Educational Qualification:

• Any Graduate (Technical Field Preferred)

If you meet the above requirements and are ready to be part of a dynamic international process, apply now!

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this International Customer Support Executive job

1. What is the eligibility criteria to apply for this International Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹38000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this International Customer Support Executive job?
   Ans: This International Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this International Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., DEVDORT.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Customer Support Executive role?
   Ans: There is an immediate opening of 10 International Customer Support Executive at DEVDORT
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Customer Support Executive job?
   Ans: This International Customer Support Executive job has Rotational Shift.