International Customer Support Executive

Job description

Dear All,

Greeting from IGT Solutions

We are hiring for Voice process and looking for immediate Joiners

Interested candidates can directly walk-in to our office.

Profile Summary
IGT is looking for Customer Care Executives. She/he will handle customer service inquiries and problems associated with the servicing of company’s client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service

Primary Job Responsibility:
• Understands the various computer screens and how to utilize them effectively
• Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
• Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
• Adheres to all company and specific Contact Centre policies and procedures
• Completes any work as assigned by Management

Education and Essential Experience:
• 6 months BPO or Travel experience
• Graduate / Undergraduate
• Excellent Written and spoken communication,
• Computer Skills ability/experience using computer applications
• Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts)
• Open to work in a voice environment
Interview Rounds:

·         HR Round

·         Versant Test Round / VNA Round

·         Operations Round

  Key Enablers:
• Strong process orientation
• High energy, High Integrity & Work Ethics
• Strong interpersonal skills & ability to communicate effectively
• Strong problem solving skills.

Compensation
Salary up to 30 CTC
Interview Time : 9-30 am to 4-30 pm
Location : 4th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045
Contact Information: Mariya Nancy

WhatsApp Number: 8884449120

Mail Id: Mariya.Nancy1@igtsolutions.com

More about this International Customer Support Executive job

1. What is the eligibility criteria to apply for this International Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25500 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this International Customer Support Executive job?
   Ans: This International Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this International Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., IGT SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Customer Support Executive role?
   Ans: There is an immediate opening of 25 International Customer Support Executive at IGT SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Customer Support Executive job?
   Ans: This International Customer Support Executive job has Rotational Shift.