International Customer Support Executive

Job Summary:
We are looking for a dedicated and empathetic International Customer Support Executive to join our team. In this role, you will provide top-notch customer service to international clients, addressing inquiries, resolving issues, and ensuring customer satisfaction. Your primary focus will be on assisting customers with medical-related queries, product support, and service requests.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

• Provide accurate information about medical products, services, and procedures.

• Assist international customers with order processing, tracking, and returns.

• Resolve customer complaints by identifying problems, troubleshooting, and providing effective solutions.

• Collaborate with internal departments such as sales, technical support, and logistics to ensure a seamless customer experience.

• Maintain accurate records of customer interactions and transactions using CRM software.

• Stay updated on company products, medical terminology, and industry trends to provide informed support.

• Ensure compliance with healthcare regulations and company policies while handling customer interactions.

• Provide multilingual support (if applicable) to cater to a diverse customer base.

• Work in different time zones as per international customer requirements.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this International Customer Support Executive job

1. What is the eligibility criteria to apply for this International Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this International Customer Support Executive job?
   Ans: This International Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this International Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., SKYCOM JOBS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Customer Support Executive role?
   Ans: There is an immediate opening of 6 International Customer Support Executive at SKYCOM JOBS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Customer Support Executive job?
   Ans: This International Customer Support Executive job has Rotational Shift.