International Customer Support Executive

International customer care jobs involve supporting customers across different countries, typically through phone, email, or digital channels, addressing inquiries, resolving issues, and ensuring a positive customer experience.

Here's a more detailed look at what international customer care jobs entail:

Key Responsibilities:

Customer Interaction:

Answering phone calls, emails, and online inquiries from customers in various countries.

Providing technical support, product information, and order updates.

Handling customer complaints and resolving issues in a timely and efficient manner.

Problem Solving:

Identifying and diagnosing customer problems.

Developing and implementing solutions to address customer concerns.

Escalating issues to appropriate teams when necessary.

Communication:

Communicating clearly and effectively with customers from diverse backgrounds and cultures.

Using positive language and maintaining a professional demeanor.

Keeping accurate records of customer interactions.

Other Tasks:

Handling orders, shipping issues, and returns.

Staying updated on product knowledge and company policies.

Contributing to improving customer satisfaction and loyalty.

Skills and Qualifications:

Strong Communication Skills: Excellent verbal and written communication skills are crucial for interacting with customers effectively.

Problem-Solving Skills: The ability to identify and resolve customer issues is essential.

Customer Service Skills: Empathy, patience, and the ability to handle difficult situations calmly are important.

Language Skills: Fluency in multiple languages is often required, depending on the company and the customer base.

Technical Skills: Familiarity with customer relationship management (CRM) software and other relevant technologies is beneficial.

Adaptability: The ability to adapt to different cultures and communication styles is important.

Time Management: Ability to manage time effectively and prioritize tasks.

Teamwork: Ability to work individua

lly and as part of a team.

More about this International Customer Support Executive job

1. What is the eligibility criteria to apply for this International Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22000 - ₹35000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this International Customer Support Executive job?
   Ans: This International Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this International Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., SRI SAKSHI INDUSTRIES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Customer Support Executive role?
   Ans: There is an immediate opening of 15 International Customer Support Executive at SRI SAKSHI INDUSTRIES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Customer Support Executive job?
   Ans: This International Customer Support Executive job has Night Shift.