International Non Voice Process

22,000 - 30,000 /month

Igt Solutions

Nagavara, Bangalore

6 - 24 months Experience in Customer Support / TeleCaller

New

Verified

80 Openings

Full Time

Skills Required

International Calling

Query Resolution

Job Highlights

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab

Job Description

We are looking for an enthusiastic and dedicated International Non Voice Process to become a valuable part of our team for IGT SOLUTIONS based in Bangalore, located at Nagavara. The role offers ₹22000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to bpo. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0.5-2 years of experience in customer service or telecalling, who are proficient in any language. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A 12th Pass is required, and candidates must be open to working 5 days working during the Rotational shift.

More about this International Non Voice Process job

What is the eligibility criteria to apply for this International Non Voice Process job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹22000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this International Non Voice Process job?
Ans: This International Non Voice Process job will have 5 working days.
Are there any charges applicable while applying or joining this International Non Voice Process job?
Ans: No, there is no fee applicable for applying this International Non Voice Process job and during the employment with the company, i.e., IGT SOLUTIONS.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Non Voice Process role?
Ans: There is an immediate opening of 80 International Non Voice Process at IGT SOLUTIONS
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Non Voice Process job?
Ans: This International Non Voice Process job has Rotational Shift.