- Inform customers about product & services
- Handle inbound & outbound calls
- Understand customer's need & solve queries
• Interact with U.S. clients to understand their issues and provide technical assistance via phone, email, chat, or support tickets.
• Provide first-line support for cloud-based applications and services.
• Diagnose and resolve technical issues related to cloud infrastructure, such as computing resources, networking, storage, and databases.
• Offer clear, professional, and timely responses to client queries, ensuring a high level of customer satisfaction.
Qualifications:
• Bachelors in Computer Science, IT, or related field (or equivalent experience)
• Excellent English Written and Communication Skill
• Microsoft Certified (e.g., Azure Administrator, MCSA, MCSE) preferred
Other Technical Knowledge:
• Install and upgrade Windows Server OS.
• Manage Active Directory, DHCP, and DNS.
• Oversee updates, patches, and security measures.
• Troubleshoot server, hardware, and network issues.
• Manage virtualization with Hyper-V and backup strategies.
• Incorporate cloud solutions and ensure cybersecurity.
Other Details
- It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.
More about this International Telesales Executive job
What is the eligibility criteria to apply for this International Telesales Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Gorakhpur.
How many working days are there for this International Telesales Executive job?
Ans: This International Telesales Executive job will have 5 working days.
Are there any charges applicable while applying or joining this International Telesales Executive job?
Ans: No, there is no fee applicable for applying this International Telesales Executive job and during the employment with the company, i.e., SAGENEXT.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Telesales Executive role?
Ans: There is an immediate opening of 3 International Telesales Executive at SAGENEXT
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Telesales Executive job?
Ans: This International Telesales Executive job has Night Shift.
Candidates can call HR for more info.