International Voice Process Agent

20,000 - 40,000 /month

Accenture

Vikhroli (West), Mumbai

6 - 48 months Experience in Customer Support / TeleCaller

New

10 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type:

All Education levels

All genders

6 days working | Night Shift

Job Benefits: Cab

PAN Card, Aadhar Card

Job Description

We are seeking a motivated and professional International Voice Process Agent to join our team for accenture in Mumbai at our Vikhroli (West) location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20000 - ₹42000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0.5-4 years of experience in customer service or a telecaller role and should be proficient in any language. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Below 10th, and the candidate should be willing to work 6 days working during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this International Voice Process Agent job

What is the eligibility criteria to apply for this International Voice Process Agent job?
Ans: The candidate should be All Education levels and above with 6 months - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹40000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this International Voice Process Agent job?
Ans: This International Voice Process Agent job will have 6 working days.
Are there any charges applicable while applying or joining this International Voice Process Agent job?
Ans: No, there is no fee applicable for applying this International Voice Process Agent job and during the employment with the company, i.e., ACCENTURE.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Voice Process Agent role?
Ans: There is an immediate opening of 10 International Voice Process Agent at ACCENTURE
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Voice Process Agent job?
Ans: This International Voice Process Agent job has Night Shift.