International Voice Process

We are looking for passionate and customer-focused individuals to join our team as International Customer Support Representatives. Whether you're a fresher eager to kick-start your career in customer service or an experienced professional with a strong background in international support, we welcome you to apply. In this role, you'll provide top-tier assistance to our global customers, helping them resolve issues, answer queries, and enhance their experience with our products and services. This role requires a shift of 7:30 PM to 4:30 AM, catering to international clients across different time zones.

Key Responsibilities:

• Customer Support: Provide high-quality, friendly, and professional assistance to international customers via phone, email, or live chat.

• Issue Resolution: Efficiently identify customer issues, providing clear and timely solutions to resolve inquiries and complaints.

• Product Knowledge: Learn and stay informed about our products and services to deliver accurate information and support.

• Cross-Cultural Communication: Effectively communicate with customers from diverse cultural backgrounds, ensuring positive and clear interactions.

• Documentation: Record customer interactions and outcomes accurately in the company CRM system.

• Collaboration: Work with internal teams to resolve complex customer inquiries and ensure smooth service delivery.

• Customer Retention: Provide excellent service to foster customer loyalty and encourage repeat business.

• Feedback and Reporting: Collect feedback and report recurring issues to help improve products, services, and customer satisfaction.

More about this International Voice Process job

1. What is the eligibility criteria to apply for this International Voice Process job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this International Voice Process job?
   Ans: This International Voice Process job will have 5 working days.
4. Are there any charges applicable while applying or joining this International Voice Process job?
   Ans: No, there is no fee applicable for applying this International Voice Process job and during the employment with the company, i.e., MEGAAOPES SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Voice Process role?
   Ans: There is an immediate opening of 5 International Voice Process at MEGAAOPES SOLUTIONS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Voice Process job?
   Ans: This International Voice Process job has Night Shift.