International Voice Process

Job Title: International Voice Process Executive/Representative

Job Location: Ambattur

Job Type: Night Shift

Job Summary:

As an International Voice Process Executive, you will be responsible for managing inbound and outbound calls for customers from various international locations. Your primary duties will include addressing customer inquiries, providing technical support, handling complaints, and offering solutions in a professional and effective manner.

Key Responsibilities:

• Customer Support: Handle inbound and outbound calls from international customers to provide assistance, resolve issues, and ensure customer satisfaction.

• Issue Resolution: Resolve customer complaints and queries related to products/services, guiding them through troubleshooting processes when required.

• Product Knowledge: Maintain a thorough understanding of the company’s products, services, and policies to provide accurate information and support.

• Communication Skills: Speak clearly and professionally with international customers while understanding their concerns and offering appropriate solutions.

Key Skills Required:

• Fluent Communication: Excellent command of the English language (or any other required language) with neutral or clear pronunciation. Additional language skills may be a plus.

• Customer Service: Strong customer service skills and the ability to deal with difficult customers professionally.

• Problem Solving: Ability to think quickly and resolve customer issues effectively.

• Patience & Empathy: Demonstrate patience, empathy, and active listening skills.

More about this International Voice Process job

1. What is the eligibility criteria to apply for this International Voice Process job?
   Ans: The candidate should be Diploma and above and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹35000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this International Voice Process job?
   Ans: This International Voice Process job will have 5 working days.
4. Are there any charges applicable while applying or joining this International Voice Process job?
   Ans: No, there is no fee applicable for applying this International Voice Process job and during the employment with the company, i.e., Naz V HR Solutions.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Voice Process role?
   Ans: There is an immediate opening of 15 International Voice Process at Naz V HR Solutions
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Voice Process job?
   Ans: This International Voice Process job has Night Shift.