72 Customer Support / TeleCaller Jobs in Kanpur

Kanpur stands as one of the moderate demand markets for Customer Support / TeleCaller roles, offering a growing number of customer support and telecalling professionals active openings at present. This steadily growing job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with 48 new roles added in recent hiring cycles.

Top companies recruiting customer support and telecalling professionals in Kanpur include BABA, Blinkit and Aditya Birla Group across BPO, e-commerce, banking. Altogether, 59 employers are actively hiring, allowing candidates broad choice across organisation sizes and work cultures.

Employers seek proficiency in customer query resolution, call handling, CRM usage along with patience, clear communication, active listening as support. Familiarity with tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is widely expected. Minimum eligibility starts at 10th pass, while a graduate degree and customer service certification boost shortlisting chances.

In Kanpur, Customer Support / TeleCaller salaries range from ₹12,000–₹20,500 per month. Entry-level positions begin near ₹12,000, while professionals with 2–4 years experience move toward ₹20,500. Pay is structured as a fixed salary plus performance incentives and has remained rising year over year.

Customer Support / TeleCaller openings in Kanpur include roles like customer support executive, telecaller, BPO agent. Work is largely Work from office, with Office-based options offered by select employers. Entry-level roles are suitable for candidates with 0–1 years experience, while 2–4 years lead to higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.

Customer Support / TeleCaller jobs within Kanpur are largely concentrated in Kakadev, Kanpur Dehat and Naubasta. Employers prefer these areas for their infrastructure and connectivity. Candidates in Kanpur can target these zones to optimise commute efficiency.

Kanpur offers a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs, where candidates can apply using filters such as locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.