Looking for Customer Support / TeleCaller Jobs in Kolkata?
Kolkata has emerged as one of the moderate demand markets for Customer Support / TeleCaller roles with over 400 active openings currently available. This stable job market is driven by 24x7 customer service demand across industries creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring with 285 new roles added in recent hiring cycles.
Top Companies Hiring for Customer Support / TeleCaller Jobs in Kolkata
In Kolkata, top employers hiring customer support and telecalling professionals include
Blinkit,
gen Z and
Fusion across BPO, e-commerce, banking. In total, 339 employers are actively hiring, giving candidates extensive choice across organisation sizes and work cultures.
What Is the Salary for Customer Support / TeleCaller Jobs in Kolkata?
Customer Support / TeleCaller roles in Kolkata offer salaries ranging from ₹15,000–₹25,000 per month. Entry-level positions start near ₹15,000, while professionals with 2–4 years experience approach ₹25,000. Compensation is structured as a fixed salary plus performance incentives and has stayed stable year over year.
Customer Support / TeleCaller Job Opportunities in Kolkata
Customer Support / TeleCaller openings in Kolkata span roles such as customer support executive, telecaller, BPO agent. Work is primarily Work from office, with Office-based options available at select employers. Entry-level roles suit candidates with 0–1 years experience, while 2–4 years unlock higher responsibility roles. The work nature is defined by high-volume communication role with KPI-driven performance.
What Skills Are Required for Customer Support / TeleCaller Jobs in Kolkata?
Employers look for expertise in customer query resolution, call handling, CRM usage backed by patience, clear communication, active listening. Tool familiarity, including Zoho CRM, Freshdesk, Zendesk, IVR systems, is common. Minimum eligibility begins at 10th pass, while a graduate degree and customer service certification help improve shortlisting chances.
Top Localities for Customer Support / TeleCaller Jobs in Kolkata
Across Kolkata, Customer Support / TeleCaller jobs are mainly concentrated in
Sector V - Salt Lake,
Salt Lake and
Park Street. These zones attract employers owing to infrastructure and connectivity. Candidates in Kolkata may prioritise these areas to optimise commute efficiency.
Apply for Customer Support / TeleCaller Jobs in Kolkata
With over 400 Customer Support / TeleCaller jobs in Kolkata, candidates can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.