Key Account Executive

11,000 - 12,000 /month

Franch Express Courier Private Limited

Pallavaram, Chennai

0 - 2 years Experience in Customer Support / TeleCaller

New

10 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Cab

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for an enthusiastic and dedicated Key Account Executive to become a valuable part of our team for Franch Express Courier Private Limited based in Chennai, located at Pallavaram. The role offers ₹11000 - ₹12000 and involves managing customer calls, delivering outstanding customer service related to courier. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0-2 years of experience in customer service or telecalling, who are proficient in Tamil. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A Graduate is required, and candidates must be open to working 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Key Account Executive job

What is the eligibility criteria to apply for this Key Account Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹11000 - ₹12000 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Key Account Executive job?
Ans: This Key Account Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Key Account Executive job?
Ans: No, there is no fee applicable for applying this Key Account Executive job and during the employment with the company, i.e., FRANCH EXPRESS COURIER PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Key Account Executive role?
Ans: There is an immediate opening of 10 Key Account Executive at FRANCH EXPRESS COURIER PRIVATE LIMITED
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Key Account Executive job?
Ans: This Key Account Executive job has Day Shift.