We are seeking a motivated and professional Relationship Manager to join our team for Royal Indian Vivah in Thane at our Kapurbawadi location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Marriage. The role offers 15000 to 20000 in hand salary and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.
Job Requirements:
The ideal candidate should have 0 to 3 years of experience in customer service or a tele caller role and should be proficient in Marathi. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires min qualification_12th and above, and the candidate should be willing to 6 working days during the Day shift.
Other Details
- It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.
More about this Relationship Manager job
What is the eligibility criteria to apply for this Relationship Manager job?
Ans: The candidate should be All Education levels and above with 0 - 6 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Relationship Manager job?
Ans: This Relationship Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Relationship Manager job?
Ans: No, there is no fee applicable for applying this Relationship Manager job and during the employment with the company, i.e., ROYAL NUPTIALS PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Relationship Manager role?
Ans: There is an immediate opening of 5 Relationship Manager at ROYAL NUPTIALS PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Relationship Manager job?
Ans: This Relationship Manager job has Day Shift.
Candidates can call HR for more info.