Relationship Officer

18,000 - 23,000 /month

Royalcrew Private Limited

Yelahanka, Bangalore

0 - 1 years Experience in Customer Support / TeleCaller

New

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type:

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF, Insurance

PAN Card, Aadhar Card, Bank Account

Job Description

We are seeking a motivated and professional Relationship Officer to join our team for Royalcrew Private Limited in Bangalore at our Yelahanka location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹18000 - ₹23000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0-1 years of experience in customer service or a telecaller role and should be proficient in Kannada. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Graduate, and the candidate should be willing to work 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Relationship Officer job

What is the eligibility criteria to apply for this Relationship Officer job?
Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹23000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Relationship Officer job?
Ans: This Relationship Officer job will have 6 working days.
Are there any charges applicable while applying or joining this Relationship Officer job?
Ans: No, there is no fee applicable for applying this Relationship Officer job and during the employment with the company, i.e., ROYALCREW PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Relationship Officer role?
Ans: There is an immediate opening of 10 Relationship Officer at ROYALCREW PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Relationship Officer job?
Ans: This Relationship Officer job has Day Shift.