Retail Executives

14,000 - 15,000 /month

Matrimony.com Limited

BTM 1st Stage, Bangalore

6 - 24 months Experience in Customer Support / TeleCaller

New

Verified

99 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

We are seeking a motivated and professional Retail Executives to join our team for Matrimony.com Limited in Bangalore at our BTM 1st Stage location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Reatil store. The role offers ₹14000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0.5-2 years of experience in customer service or a telecaller role and should be proficient in Kannada. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Graduate, and the candidate should be willing to work 6 days working during the Day shift.

More about this Retail Executives job

What is the eligibility criteria to apply for this Retail Executives job?
Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14000 - ₹15000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Retail Executives job?
Ans: This Retail Executives job will have 6 working days.
Are there any charges applicable while applying or joining this Retail Executives job?
Ans: No, there is no fee applicable for applying this Retail Executives job and during the employment with the company, i.e., MATRIMONY.COM LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Retail Executives role?
Ans: There is an immediate opening of 99 Retail Executives at MATRIMONY.COM LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Retail Executives job?
Ans: This Retail Executives job has Day Shift.