We are looking for an enthusiastic and dedicated Sales Executives to become a valuable part of our team for Maruti Construction Equipment based in Ahmedabad, located at Mehsana Highway, Sertha. The role offers 12000 to 20000 and involves managing customer calls, delivering outstanding customer service related to Construction Equipment Industry. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Meeting customers in the field. and understanding the need.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.
Job Requirements:
We are seeking candidates with 0-1 years of experience in Construction Equipment Sales, who are proficient in Gujarati, Hindi and basic English. The role involves closing sales deals,. providing the right information, and escalating complex problems to the relevant department when needed. A 12th pass / ITI is required, and candidates must be open to working 06 Days during the Day shift. Smart phone & Two Wheeler is MANDATORY.