JD – Sales Development Representative (Voice Services) Job Responsibilities
● Making multiple outbound calls to assigned B2B prospects. Develop sales opportunities by
researching the prospective company, using influencing and relationship-building skills, and
providing information on the client's product/value proposition.
● Ability to understand the key objections from prospects, clarify their concerns & use product
knowledge & vendor-led training to alleviate these concerns & move the sales cycle forward.
Persistently follow up with the prospect in a clear & timely manner to ensure positive
outcomes.
● Understand customer campaigns, and their products/services and appropriately
communicate customer brand identity to prospects. Provide detailed and concise feedback to
the Voice Operations leads on the outcomes (conversions/rejects / not interested etc.).
● Undertake pre-sales outreach processes such as AG, HQL, SQL, BANT, marketing, and sales
lead qualification.
Requirements:
● Minimum 2 years experience in B2B sales, ideally selling to technology stakeholders, and
senior stakeholders including C-suite within the enterprise and SMB organizations with a
solid track record of lead conversions via outbound calling and emails.
● Been part of marketing and sales lead generation campaign teams focusing on SQL, MQL,
BANT, AG, etc.
● Excellent verbal communication and convincing skills; should be able to think on their feet
and provide effective rebuttals/responses to prospects on the calls.
● Strong track record of meeting their targets for SQL / MQL / BANT/ AG campaigns. • Should
be self-motivated, energetic, able to work in a dynamic environment focusing on outcomes,
and demonstrate a high level of resilience.
● A go-getter, and collaborator who is keen to learn and is highly receptive to feedback.