Semi Non Voice Process Executive

The role involves managing customer calls and queries on chats and emails, delivering outstanding customer service related to BPO.

Key Responsibilities:

• Manage incoming and outgoing queries in a professional manner on calls and chats.

• Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

.The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Semi Non Voice Process Executive job

1. What is the eligibility criteria to apply for this Semi Non Voice Process Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹21000 - ₹25000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Semi Non Voice Process Executive job?
   Ans: This Semi Non Voice Process Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Semi Non Voice Process Executive job?
   Ans: No, there is no fee applicable for applying this Semi Non Voice Process Executive job and during the employment with the company, i.e., CONNEQT BUSINESS SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Semi Non Voice Process Executive role?
   Ans: There is an immediate opening of 55 Semi Non Voice Process Executive at CONNEQT BUSINESS SOLUTIONS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Semi Non Voice Process Executive job?
   Ans: This Semi Non Voice Process Executive job has Day Shift.