Social Media Marketing

18,000 - 21,000 /month

Oits

Marathahalli, Bangalore

Freshers in Customer Support / TeleCaller

New

4 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type:

Languages: Hindi

Graduate and above

All genders

6 days working | Rotational Shift

Job Description

We are looking for an enthusiastic and dedicated Social Media Marketing to become a valuable part of our team for Oits based in Bangalore, located at Marathahalli. The role offers ₹18000 - ₹21000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with fresher years of experience in customer service or telecalling, who are proficient in Hindi. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A Graduate is required, and candidates must be open to working 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

What is the eligibility criteria to apply for this Social Media Marketing job?
Ans: The candidate should be Graduate and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹21000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Social Media Marketing job?
Ans: This Social Media Marketing job will have 6 working days.
Are there any charges applicable while applying or joining this Social Media Marketing job?
Ans: No, there is no fee applicable for applying this Social Media Marketing job and during the employment with the company, i.e., OITS.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Social Media Marketing role?
Ans: There is an immediate opening of 4 Social Media Marketing at OITS
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Social Media Marketing job?
Ans: This Social Media Marketing job has Rotational Shift.