Technical Support Executive

15,000 - 20,000 /month

Punon Technologies Private Limited

Mira Road, Mumbai

1 - 3 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Languages: ,

Graduate and above

Females Only

6 days working | Day Shift

Aadhar Card, Bank Account

Job Description

Inform customers about product & services
Convert leads, build client relationship and sell products/services
Give a brief about the product, features and benefits to the customers
Handle inbound & outbound calls
Understand customer's need & solve queries

Provide customer support over the phone for users of our mobile application.
Diagnose and troubleshoot technical issues related to the application.
Provide clear, step-by-step instructions to resolve user problems.
Assist in the installation and setup of the mobile application on retailers' devices.
Identify and escalate complex technical issues to higher-level support when necessary.
Document customer interactions and maintain accurate records of reported issues.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Technical Support Executive job

What is the eligibility criteria to apply for this Technical Support Executive job?
Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Technical Support Executive job?
Ans: This Technical Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Technical Support Executive job?
Ans: No, there is no fee applicable for applying this Technical Support Executive job and during the employment with the company, i.e., PUNON TECHNOLOGIES PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Technical Support Executive role?
Ans: There is an immediate opening of 10 Technical Support Executive at PUNON TECHNOLOGIES PRIVATE LIMITED
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Technical Support Executive job?
Ans: This Technical Support Executive job has Day Shift.