Technical Support

12,000 - 18,000 /month

Sweedu Edutech Private Limited

Laxmipura, Vadodara

Freshers in Customer Support / TeleCaller

New

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Industry Type:

Languages: ,

Graduate and above

All genders

6 days working | Day Shift

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are seeking a motivated and professional Technical Support to join our team for Sweedu Edutech Private Limited in Vadodara at our Laxmipura location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹12000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have fresher years of experience in customer service or a telecaller role and should be proficient in Hindi, Gujarati. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Graduate, and the candidate should be willing to work 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Technical Support job

What is the eligibility criteria to apply for this Technical Support job?
Ans: The candidate should be Graduate and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹18000 per month that depends on your interview. It's a Full Time job in Vadodara.
How many working days are there for this Technical Support job?
Ans: This Technical Support job will have 6 working days.
Are there any charges applicable while applying or joining this Technical Support job?
Ans: No, there is no fee applicable for applying this Technical Support job and during the employment with the company, i.e., SWEEDU EDUTECH PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Technical Support role?
Ans: There is an immediate opening of 2 Technical Support at SWEEDU EDUTECH PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Technical Support job?
Ans: This Technical Support job has Day Shift.