Job Title: International voice process
Company Name: 24/7
Location: Marathalli , Bangalore
Position Type: Full-time
We are hiring for a International voice process position at 24/7 , located in Marathalli , Bangalore. If you are a fresher or experienced looking for an exciting career in the International process , this is the perfect opportunity for you!
Key Responsibilities:
Handle international calls (inbound/outbound) professionally.
Provide information about products/services, troubleshoot issues, and address customer concerns.
Maintain a high level of accuracy while managing customer data.
Follow company policies and procedures to deliver consistent service.
Escalate complex issues to higher authorities when needed.
Meet performance targets like call handling time, customer satisfaction, and quality scores
Requirements:
Education: 10th, 12th, or any degree.
Documents: PAN, Aadhaar, Qualification certificates.
Languages: Excellent communication skills in English ,(Manageable in Tamil, kannada or Telugu
Experience: Both fresher and experienced candidates are welcome.
Skillset:
Good communication skills.
Ability to work in a team.
Basic computer knowledge.
Shift Timings:
Openings for both day shift and night shift
Salary:
₹18,000 - ₹27,000per month (depending on experience and skills).
Why Join 24/7 ?
Career Growth: Great opportunity to start your career in the International process
Work Environment: Friendly and supportive team culture.
Training: On-the-job training to help you excel in your role.