Tele calling

We are seeking a motivated and professional Tele calling to join our team for Bajaj Finance Limited in Kochi at our Kakkanad location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to customer support. The role offers ₹9000 - ₹11000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner.

• Address customer queries, concerns, and complaints with a problem-solving approach.

• Maintain accurate records of customer interactions and follow-ups.

• Provide timely and relevant information to customers to resolve their issues.

• Work collaboratively with other teams to escalate and resolve complex issues.

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

• Please note that location is not a mandatory criterion, as this is a work-from-home opportunity. We welcome applications from all Malayalam-speaking candidates.

Job Requirements:

The ideal candidate should have 0-1 years of experience in customer service or a telecaller role and should be proficient in Malayalam. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Graduate, and the candidate should be willing to work 6 days working during the Day shift.

Contact No. 8208724076

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Tele calling job

1. What is the eligibility criteria to apply for this Tele calling job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹9000 - ₹11000 per month that depends on your interview. It's a Full Time job in Kochi.
3. How many working days are there for this Tele calling job?
   Ans: This Tele calling job will have 6 working days.
4. Are there any charges applicable while applying or joining this Tele calling job?
   Ans: No, there is no fee applicable for applying this Tele calling job and during the employment with the company, i.e., BAJAJ FINANCE LIMITED.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this Tele calling role?
   Ans: There is an immediate opening of 20 Tele calling at BAJAJ FINANCE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Tele calling job?
   Ans: This Tele calling job has Day Shift.