Telecaller Inbound

14,000 - 16,000 /month

Ifm Consultancy

Bandra (West), Mumbai

1 - 2 years Experience in Customer Support / TeleCaller

20 Vacancies

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

Overview : We are seeking a friendly and professional Customer Service Representative to join our team at Lakeside Suites Kolkata. The ideal candidate will be the first point of contact for our guests, ensuring they have a memorable and enjoyable experience during their stay.

Roles and Responsibilities:
• Assist guests with check-in and check-out procedures.
• Address guest inquiries and provide information about hotel services, amenities, and local attractions.
• Handle guest complaints and concerns promptly and effectively, ensuring guest satisfaction.
• Manage and resolve escalated customer inquiries and complaints

Qualifications:
• Previous experience in customer service, preferably in the hospitality industry.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a positive attitude.
• Proficiency in using hotel management software and Microsoft Office Suite.

You can also go through the website below for more details and also go through the link also for more details.
Booking.com
Goibibo.com
Makemy Trip.com
Agoda
Priceline

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Telecaller Inbound job

What is the eligibility criteria to apply for this Telecaller Inbound job?
Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14000 - ₹16000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Telecaller Inbound job?
Ans: This Telecaller Inbound job will have 6 working days.
Are there any charges applicable while applying or joining this Telecaller Inbound job?
Ans: No, there is no fee applicable for applying this Telecaller Inbound job and during the employment with the company, i.e., IFM CONSULTANCY.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller Inbound role?
Ans: There is an immediate opening of 20 Telecaller Inbound at IFM CONSULTANCY
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller Inbound job?
Ans: This Telecaller Inbound job has Day Shift.